What is the art of communication?
The art of communication involves the transmission of information from one source to another to convey a specific message in order to elicit a desired reaction or result. Communications strategies and plans therefore focus on delivering messages effectively to obtain specific results.
Why and how a local government should communicate to its citizens?
Strong communication in local government creates trust in its citizens. … As the relationship builds between governments and citizens, over time, citizens will come to realize that their concerns matter. Community engagement keeps citizens informed on the projects that affect their taxes and their lives.
Did you know that on November 8, 2021 Council appointed a very deserving Mr. Steven Ireland as our new council member for Merrickville-Wolford. Unless you had the opportunity to listen live, via Utube, that day at 2 pm, the answer might be no. Not once has the Municipality acknowledged in a public form the newly appointed Mr. Ireland. Not a mention on their Municipal Website and there has been no notices on our Community Board. Why wait two weeks, when the minutes have been approved and posted, to inform residents of a newly appointed Council member representing Wolford Ward?
Did you know that the Municipality and Staff of Merrickville-Wolford decided to cancel the Santa Claus Parade this year and as stated by our Mayor in an email, “all future parades will not be organized by the Municipality/Fire Department or staff”? Not unless you asked around, would you know that there will be no Christmas Parade this year. Again no mention on their Municipal Website, nor on their rarely used Facebook page, and there has been no notices on our Community Board.
Did you know that if you submit questions that pertain to the posted Agenda for a council meeting that includes a public question period, your questions, if read, are vetted and not read in their entirety. Did you also know that if you submit a letter, to be read at a Council meeting, that residents will not be provided a copy of that letter? How is this a forum for residents to ask questions? How is this open, transparent, full, frank or fair?
What are we left to assume? That the transmission of this information was not important to residents? What else have they not communicated to residents? This does not instill trust, this does not help build relationships, and over time we come to realize that our concerns do not matter.
Katie Burnette-Dickie, resident