by Jane Adams
The latest Commitment Award recipients are described as listeners and leaders – committed to sharing expertise and supporting team members, patients and families. Whether handling traumas in the ER or helping raise money for equipment in the Gift Shoppe, they want to give back.
Congratulations to Volunteer Faye Coons; Emergency Team Leader and Registered Nurse Shannon Horsburgh; and Hospitalist Dr. Christopher Mykytyshyn.
Volunteer Faye Coons works in the Gift Shoppe and is described as having great listening skills and empathy. Her nominators note: “Many times, in the Gift Shoppe customers will share their story – what they themselves are going through, or about a family member in hospital. I have watched Faye stand, place her hands on the counter, and just listen. And Faye always reminds customers that any money made in the Gift Shoppe goes towards hospital equipment. Thank you, Faye!”
As the Team Leader in Emergency, Shannon Horsburgh takes junior nurses under her wing to help them learn and develop their skills. “I have seen Shannon’s commitment to ‘one team’ when she comes up to assist with emergencies,” says her nominator. “Shannon is always so willing to share her skills, knowledge, and support. The team feels at ease when Shannon is around. She is a true nursing leader within our organization, and I believe she should be recognized for it.”
His nominators have nothing but positive things to say about Dr. Mykytyshyn and his attitude, professionalism, empathy, willingness to take feedback. Recently he led five critical code blues in one week. “Even staff who weren’t involved in the codes but looked in from the halls stated that he had that room under control and was so calm and collected. In addition, during the resuscitations he would check in with everyone involved asking for their input. He was supportive of his colleagues and the nurses.”
The Commitment Awards shine a light on individuals or teams that demonstrate the values that result in compassionate excellence. Congratulations to all the nominees.
If you would like to provide comments or suggestions about hospital services, please contact Cholly Boland, President and CEO, Winchester District Memorial Hospital at 613.774.1049 or by email at [email protected]