Parent feedback on the Distance Learning Model


The Upper Canada District School Board (UCDSB) surveyed UCDSB parents and guardians to get feedback on our current distance learning model. Results showed that the majority of parents said that learning assignments are appropriate and the workload for students is manageable; and that they are pleased with the communications they are receiving from both their school and the school board.

The survey was conducted via email to UCDSB families and shared on social media, accepting responses from May 14 to May 19. It garnered more than 3600 responses from across our district, which has given the UCDSB some valuable insight on what is working well within our system and how we can improve our distance learning model.

Here are some of the key findings:

  • More than half of the respondents agree that the work and activities are appropriately challenging (58.5%);
  • Twenty per cent (20%) of respondents would like less work to be assigned;
  • Parents would like more teacher instruction and interaction with students;
  • The level of flexibility within the distance learning model is favoured;
  • Microsoft teams and apps suggested by teachers were noted as “working well”; and
  • Parents would like more consistency in the platforms used for distance learning, with all information and classwork being in the same place.

“We are pleased with the number of responses and important feedback generated from this survey,” said UCDSB Chair John McAllister. “We can clearly see where we are doing well and the areas that need improvement.”

“This survey has given us some very important information from parents,” adds UCDSB Director of Education Stephen Sliwa. “We will take the feedback into consideration as we move forward with our distance learning model and improve it along the way.”

Sixty per cent (60%) of respondents had students in elementary school, 19% in secondary school and 19% in both elementary and secondary.

A student survey regarding the distance learning model has also recently been distributed to students in Grade 7 – 12, via email. The school board is very interested in the feedback that will be provided by our students as it will be valuable as we move into the new school year.


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