New online counselling program


With support from the Bell Let’s Talk Community Fund, the Counselling Group of Jewish Family Services (JFS) of Ottawa is excited to launch a new online counselling program, the first community-based e-counselling program of its kind in the region. The Bell Let’s Talk initiative promotes Canadian mental health with national awareness and anti-stigma campaigns like Bell Let’s Talk Day, and provides significant Bell funding of community care and access, research and workplace initiatives.

As an emerging area in mental health support, online counselling offers a flexible and convenient way to reach people who may not otherwise regularly access or be able to afford counselling. The program supports access to care from anywhere with an internet connection. What’s even better is a growing body of research suggests that online counselling is proven to be as effective as in-person counselling. The new text-based counselling program complements and can work together with The Counselling Group’s in-person counselling services. It is aligned with their mission to provide quality, professional counselling to adults regardless of their income.

“We are excited to begin this work with support from the Bell Let’s Talk Community Fund. Remote access to The Counselling Group will make it possible for clients to receive accessible, affordable, and quality mental health care from their own homes,” said Rebecca Fromowitz, Assistant Executive Director of JFS Ottawa. “We strive to serve our entire community, including those who cannot physically come into the agency to see a counsellor. This funding will allow us to expand services more equitably across the region”.

The Counselling Group of Jewish Family Services has been providing counselling to the community for over 30 years. The trained and experienced counsellors at The Counselling Group provide a full range of counselling and support services for children, adolescents, and adults. They offer individual, couple, family, and group counselling tailored to support clients in identifying and reaching their achievable goals. Their work with clients from all orientations, ethnicities, and cultural backgrounds reflects The Counselling Group’s respect for difference and diversity.

“Bell Let’s Talk is very proud to support The Counselling Group of Jewish Family Services’ in the launch of their new e-counselling program to expand counselling services and help more people living in the Ottawa region,” said Mary Deacon, Chair of Bell Let’s Talk. “With 70 grants in 2017, the Bell Let’s Talk Community Fund is supporting programs providing mental health services in communities around the country that help Canadians living with mental illness.”

To learn more about the Bell Let’s Talk campaign, and to download the Bell Let’s Talk toolkit to help get the conversation started, please visit

For more information on The Counselling Group, or Jewish Family Services of Ottawa, visit, or


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