Letter to the editor – Kemptville BIA


Dear Editor,

If you had just spent three months renovating a beautiful medical aesthetic clinic space, and were mandated closed after your very first, very successful all day promotion, then you count yourself lucky to happen in Old Town Kemptville! This has been the experience of Avante Aesthetic Clinic.

Since Covid shutdown, I have become accustomed, understandably to be greeted with “Wow, sorry about your timing of opening a new business”. It is with absolutely no fake enthusiasm that I blurt out with smiling face…”Yes indeed, but let me tell you how great it’s been to have it happen to us in Kemptville”. Don’t get me wrong, no cashflow from any clinic work, lots of time and money spent and whammo….game paused. No easy answer to this one…..but I figured the only way to be sure to fail was to close, so sit tight and watch and wait.

Kemptville Old Town BIA sent me an email before I even knew that anyone knew we were even here – still renovating, no signage on windows, no social media notices …and BIA message basically “Hi! Happy to see you’re here and let us know if there is ANYTHING we can do to help”. That was my first wow moment from Deron of the BIA.

Enter mandated shutdown, new neighbours of Geronimo Cafe, on hold before they even turned the key too…..so we all sit tight and wait :)….enter BIA referral to NG Economic Development for some information and help. Melissa answered my Message query within an hour and followed up with answers that day – she stayed in touch and checked in on us periodically. Now my interest is piqued, as this is true municipal commitment, forward thinking mayor, active BIA, economic development offering more help than I knew existed.

A final referral the past few weeks as May was going to roll into June and things are getting a bit less ‘sit tight and wait”….bills mounting, credit cards filling up, no end in sight??? and a third inquiry to the Economic Development as we have fallen through all the cracks of government help for one reason or another. What to do next?

Response, again timely, try the RRRF just announced – here’s your contact. Let us know if we can help. RRRF email response within 15 minutes. Phone call within one hour. Light at the end of the tunnel, and it isn’t the train coming at us!

We just wanted to give a shout out for all of this and all the networking done in Kemptville in general and the downtown core that we are proud to be part of. We will carry forward….if you have to be mandated closed, Kemptville is the place to have that happen. No matter the ultimate outcome, it’s been a privilege to be part of holding each other in high regard, respect, and positive actions.

We are all looking forward to servicing and being part of this great community!

Judith, Colleen, Sebastian and Dan
Avante Aesthetic Clinic


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