by Jane Adams
Every morning at Winchester District Memorial Hospital [WDMH], Physiotherapy Aide Suzie Brown arrives early at work to prepare coffee. She also regularly brings in treats from home, including home grown produce. Then she gets to work supporting three Physiotherapists and the patients we serve. “From her encouraging words during patient interactions on the phone, to the time she takes to actively listen and engage with in-patient concerns, Suzie’s presence is truly uplifting, and she embodies the team player role,” say her colleagues.
At the heart of the pandemic operations and planning group, Dr. Crystal Doyle continues to work tirelessly to protect her department and all WDMH staff from COVID-19. As Chief of Emergency, she has shown leadership to ensure the safety of patients, staff, and the community. “Her collaborative approach and out-of-the-box thinking have resulted in new ideas for everything from personal protective equipment to ER follow-up clinics,” explain her teammates.
It’s one of the most-high traffic areas of the hospital, but our volunteers didn’t hesitate to step up to serve as screeners at the front door. Other volunteers have helped to support administrative staff behind the scenes. We have been thrilled to welcome back a few of our amazing volunteers for these important roles at WDMH.
“All of the volunteers have always gone above and beyond living our Commitment Statement. But during the pandemic, they have really lived the one team approach to care,” confirm WDMH staff. Thank you to Dave Black, Feras Balbous, Chris Spring, Bill Pollock, Madeline Bourbonnais, Chris Hudson, Marg Merkley, Anita McGuire, Joan Farlinger, Judy Little, Marilyn McCurdy, Fay McCurdy, Marie Steele, and Nancy Farley-Holmes.
Recently, Suzie Brown, Dr. Doyle, and our pandemic volunteers were presented with The WDMH Commitment Award. It shines a light on individuals or teams that demonstrate the values that result in compassionate excellence.
Congratulations to all the nominees!