The Grenville County Ontario Provincial Police (OPP) continue to respond to non-emergency 9-1-1 calls. Within a 24 hour period, beginning the morning of July 5, the Grenville County OPP responded to five 9-1-1 pocket dials and one 9-1-1 call, in which a citizen reported that she had a racoon in her backyard. When the police receive a 9-1-1 call, they must respond, and two officers will attend the location of the call. This places a strain on police resources and may place others, with real emergencies, at risk. The public is reminded that the use of 9-1-1 is for emergencies only. An emergency is any situation in which the safety of people or property is at risk and requires immediate assistance. Examples of 9-1-1 emergencies include a crime in progress, an impaired driver, a medical emergency or a fire.
Emergency calls for service can be made 24 hours a day, 7 days a week (toll-free) by dialling 9-1-1. For non-emergency calls for service to the OPP, call 1-888-310-1122 (toll free anywhere in Ontario) or 1-888-310-1133 (TYY) for the hearing impaired.